Vinted Shoppers Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Changes
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.
